Shipping Policy
Order Processing
As a small, dedicated team, every piece is made to order with care and attention to detail. Because of this, order processing typically takes 15–30 business days. This allows us to ensure the highest quality and craftsmanship for each item.
We sincerely appreciate your patience and support, your order directly helps our small business thrive.
Shipping timeframe
Once your order has been carefully crafted and processed, it will be shipped using the method selected at checkout:
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Standard Shipping: 5–7 business days
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Expedited Shipping: 2–3 business days
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Overnight Shipping: 1 business day
Please note that shipping times are estimates and may vary due to carrier schedules or unforeseen circumstances.
If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will work with you promptly to either replace your order or issue a refund, ensuring a worry-free experience.
After your order ships, you will receive a tracking number via email. This allows you to monitor your package’s journey and ensures peace of mind while your custom item is on its way.