Every URSA-SEC part is made to order, and 3D-fabricated parts cannot be restocked. We used to run an open, no-questions-asked policy. Unfortunately, it was abused, so we now handle problems case by case.

Returns and Refunds:

Our return policy is as follows:

 ALL SALES ARE FINAL.

NO REFUNDS SHALL BE EXPECTED.

IF YOU RECEIVE A FAULTY OR INCORRECT PRODUCT, YOU MAY CONTACT US FOR A REPLACEMENT AT [email protected]

To speed things up, include your order number, photos or video of the issue, and the troubleshooting steps you have tried. We review every case individually. When the product is at fault, we will make it right with a replacement.

By purchasing from or placing an order through our company, you confirm that you have read, understood, and agreed to the previously stated terms and conditions.